speaker-info

Michael Marino

SVP, Marketing & Chief Experience Officer, Caesars Entertainment

Michael Marino is a senior leader who combines ten years of practical operational experience in consumer driven organizations with another five years of experience in top-tier management consulting. Known for developing an analytical data-driven approach to guide marketing programs and influence CEO and board decisions. Respected leader in customer loyalty for optimizing Caesars’ industry leading loyalty program as well as building additional capabilities and incorporating new data sources. Designed the first multi-game loyalty program for online social games. 

My Sessions

Accelerating Next Generation Customer Experiences

Transformative retailers understand the importance of putting the consumer at the center — not just saying you’re customer-centric, but manifesting a truly customer-centric culture. They understand the importance of going beyond great product to create authentic customer connections that foster loyalty + trust, engage new customers, and brand sustainability.   You’ll hear candid insights from […]

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