Abe Thomas

General Manager, Strategy & Insights, Microsoft Stores

My Sessions

Accelerating Next Generation Customer Experiences

Transformative retailers understand the importance of putting the consumer at the center — not just saying you’re customer-centric, but manifesting a truly customer-centric culture. They understand the importance of going beyond great product to create authentic customer connections that foster loyalty + trust, engage new customers, and brand sustainability.   You’ll hear candid insights from […]